Privacy Policy

Last Updated: December 9, 2025 (Updated with Access/Deletion Requirements)

1. INTRODUCTION

This Privacy Policy describes how HIGHSCORE GAMES Inc. (“us”, “we”, or “our”) collects, uses, shares, and protects information about you when you use our games and Services across mobile devices, PCs, and other platforms.

By installing or using any of our Services, you consent to the collection and processing of your information as described in this Privacy Policy. If you do not agree with these practices, please refrain from using our Services.

This policy also outlines your rights—including how to access, correct, or delete your information—and your options to withdraw consent for targeted advertising.

HIGHSCORE GAMES Inc. complies with global data protection standards including the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

This Privacy Policy applies only to information collected online and does not apply to information gathered offline.

If you have concerns or questions, please contact us using the methods described in the Contact Us section.

2. INFORMATION WE COLLECT

Your information is collected when you begin using our games or Services, such as customer service support. We collect information to provide better gameplay experiences, optimize performance, prevent fraud, and deliver marketing and advertising services.

We may collect the following categories of information:

2.1 Information Provided by You

Information provided when connecting a social network or platform account (name, address, email, contact details)

2.2 Device and Technical Information

Device type and model
Operating system version
IP address
User ID, Advertising ID
Country or region of gameplay

2.3 Gameplay Information

Time spent in gameplay
Level attempts, level completion, and failure data
Scores, in-game items owned or used
Behavioral signals related to game progression

2.4 Purchase Information

Purchase history (excluding credit card details)

2.5 Third-Party Information

Information provided by:

Advertising networks
Publishing partners
Platforms and analytics providers

This may include:

Demographic data
Interests
General location
Other games played We process this information according to this Privacy Policy.

3. HOW WE USE INFORMATION

3.1 Optimizing Our Services

We analyze user data to:

Improve game performance
Troubleshoot issues
Ensure compatibility across devices
Deliver updates
Improve product quality We may use aggregated or de-identified data for analytics.

3.2 Customer Service

Information shared with customer service may be used to:

Respond to inquiries
Manage your account
Improve support quality Contact: highscore@highscoregames.cc

3.3 Analytics & Research

We use third-party analytics tools that may employ cookies or tracking technologies to:

Understand user interactions
Generate reports and insights
Perform business intelligence analysis

3.4 Social & Community Features

We collect information only when you voluntarily interact with our social or community channels.

Your submitted content may be:

Used for communication
Reposted on our channels

3.5 Social Sharing Features

Services may include social sharing tools from:

Apple Game Center
Google Play Games

Use of these features depends on your settings with the respective providers.

3.6 Marketing & Advertising

We use non-personal data to deliver advertisements within our games and on third-party platforms.

This includes:

Ad identifiers
Device information
Demographic information
Interaction history
Data shared by third parties with legal rights to do so

We do not sell your personal information.

If you opt out of targeted advertising, you may still see ads, but they will not be personalized.

3.7 Advertising Partners

Examples:

4. RETENTION OF PERSONAL DATA

We retain personal information only for as long as necessary for operational or legal purposes.

Retention Period Examples:

Website visit records: 3 months
Display/advertising records: 6 months
Contract or withdrawal records: 5 years
Payment and supply records: 5 years
Complaints or dispute records: 3 years

Upon membership withdrawal, data is retained for 15 days to prevent account theft.

If retention is required under applicable law, data is stored securely and separately.

5. YOUR RIGHTS AND CONTROL OF DATA

5.1 Rights for European Users (GDPR)

If you are located in a European Country, you have the right to:

Access or request deletion of your information
Correct or update personal data
Object to processing
Request restriction of processing
Request data portability
Opt in/out of marketing
Withdraw consent at any time

Requests may be submitted via:

Contact Us link within our apps
Email: highscore@highscoregames.cc

You may file complaints with your regional data protection authority.

For HIGHSCORE GAMES Inc., the authority is the Korean Personal Information Protection Commission.

6. ACCESSING AND DELETING PERSONAL INFORMATION

HIGHSCORE GAMES Inc. enables all users to access, review, update, or delete their personal information.

6.1 Access Requests

You may request a copy of your personal data:

By contacting support at highscore@highscoregames.cc

6.2 Deletion Requests

You may request deletion of your game account or associated data by:

By contacting support at highscore@highscoregames.cc

After verification, we will delete applicable data and notify you of completion.

Deleted data cannot be restored.

6.3 Data We May Retain

Certain information may be retained when required for:

Legal compliance
Accounting and taxation
Fraud prevention
Security monitoring
Establishing or defending legal claims

Retained data is securely stored and never used for other purposes.

6.4 Processing Timeframes

We respond to access or deletion requests within the legally required timeframe.

You will be informed of:

Request receipt
Processing status
Completion
Any legal grounds requiring partial data retention

7. DATA SECURITY

We use advanced security technologies to protect against:

Loss
Misuse
Unauthorized access
Disclosure

While we use encryption and security safeguards, no system can guarantee 100% protection due to factors outside our control.

8. CHILDREN’S PERSONAL INFORMATION

We do not intentionally collect personal information from:

Children under 13
Children under 16 in Europe

If we learn that we have collected such data unintentionally, we will delete it promptly.

Parents or guardians must review and accept our Privacy Policy and Terms of Service for minors.

If you believe a child’s data has been collected, contact: highscore@highscoregames.cc

9. USER LOGS

Our Services automatically collect logs such as:

Usage frequency
Device statistics
Crash reports
Language settings, time zone

These logs are used solely to improve our Services and not for identifying individual users.

10. CONTACT US (Data Protection Officer)

To protect personal information and respond to privacy inquiries, we appoint the following Data Protection Officer:

Name: Jay Kim

Phone: +82-31-722-2843

Email: highscore@highscoregames.cc

You may submit privacy-related complaints or inquiries at any time.

We will respond promptly and thoroughly.

For additional assistance, you may also contact:

Personal Information Infringement Report Center